Terms of Service

Welcome to Casa Contenta By accessing or using our services whether directly on-site or through our digital platforms you agree to be bound by the following Terms and Conditions. This document outlines your rights, responsibilities, and the limitations that apply as a guest. Please read it carefully before making a reservation or using any of our facilities.

Use of Service

Casa Contenta's services include room bookings, use of shared facilities, food & beverage services, and other activities we provide. You are expected to use these services reasonably, in accordance with applicable laws, and without disturbing the comfort or rights of other guests.

Booking & Cancellation

A reservation is considered valid once we receive payment or confirmation according to the applicable policy. Please review the cancellation terms at the time of booking, as they may vary based on season, promotional offer, or room type. Cancellation charges or penalties may apply if canceled outside the permitted window.

Payment

We accept various valid payment methods. For reservations made through our official website, payments can be completed via credit card or PayPal. All payments must be made in full according to the indicated amount. Certain bookings may require a deposit or a credit card guarantee. Failure to complete the required payment within the specified timeframe may result in automatic cancellation of the reservation.

Guest Responsibilities

During your stay, guests are expected to take care of the property and comply with our house rules. Any damage, loss, or disruption caused by guest negligence will be the sole responsibility of the guest. We encourage mutual respect among all guests to maintain a comfortable atmosphere.

Data & Privacy

By using our services, you consent to the collection and use of your personal data as outlined in our Privacy Policy. Your data will only be used for operational, service improvement, and administrative purposes in accordance with applicable regulations.

Modifications to Terms

Casa Contenta reserves the right to update or modify these Terms and Conditions at any time without prior notice. All updates will be published on our official website, and the latest version will always apply. By continuing to use our services, you are deemed to have accepted the revised terms.